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TERMS AND CONDITIONS

Welcome to shop.partyocean.co.uk. We hope you enjoy browsing our products and information. These terms and conditions apply to the Party Ocean online shop website at www.shop.partyocean.co.uk and all other sites, services and tools where these terms and conditions appear or are linked (collectively, the "Site").  When you purchase from Party Ocean online shop you enter into a contract and these terms detail our responsibilities to you.

The term ‘Party Ocean’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Party Ocean 242, Church Lane, Kingsbury. NW9 8SL  is registered for VAT under number 223 8761 03. The term ‘you’ refers to the user or viewer of our website.


General Terms

The content within the pages of this website are for your general information and use. Whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own discretion. The content is subject to change without notice.

The prices displayed on this website include VAT at the current and appropriate rate. The standard rate of VAT is currently 20%. All payment is made in GBP (British Pound Sterling). We reserve the right to amend the price of any item or to withdraw an item on sale at any time, regardless if an order exists for an item.


This website uses cookies to monitor browsing preferences and store browsing information enabling you to use our shopping cart and checkout.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Every effort is made to keep the website up and running smoothly. However, Party Ocean takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

To make a purchase you are required to complete our simple checkout process. You will be guided through the checkout and asked to input your data to complete the transaction. Upon placing your order, we will send you an order acknowledgement email; this is to advise you that we have received your order request. When your order is ready to ship, we will then send you a despatch confirmation email. It’s at this point that we accept your order and the contract is formed. We reserve the right to cancel an order should there be an issue with stock levels or payment details, or the identification of a pricing or product description error.


Liability

Party Ocean shall not be liable in any way for any loss or damage arising directly or indirectly from the delivery of goods being delayed or prevented or for any other reason beyond our control including the acts of any third parties. Furthermore, in no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever whether arising from loss of data, loss of profits or loss of revenue in connection with the use of this website.


Delivery

Party Ocean will deliver any goods ordered to the delivery address supplied when submitting an order. Availability permitting, orders will despatched for delivery within the stated time frame. The despatch of goods constitutes our duty of fulfilling the contract. If you are unfortunate enough to receive a damaged item, please contact our customer service team within 7 days. They will be happy to assist you and arrange a replacement or refund where applicable. We do advise you to check goods upon arrival. No liability can be accepted for costs caused by late deliveries, or for any other reason. If you refuse delivery, please notify our customer service team immediately.


Returns, Refunds & Exchanges

We want you to be happy with everything you buy from Party Ocean. If you are not completely satisfied with any* of the goods you have purchased then please notify us within 24 hours. Goods must be received in original condition and packaging with all components intact. Ensure that you include full order details otherwise your refund may be delayed. Alternatively you may wish to exchange unwanted or incorrectly ordered goods; please contact us to arrange this. Once your return or exchange has been processed, we will return any monies owed onto the original payment account. For more details please visit return policy page
*Please note that personalised items can only be returned if the goods are faulty.


Termination

We reserve the right, without notice and in our sole discretion, to terminate your account or your use of the Site and to block or prevent future access to and use of the Site if you violate this Agreement, for any reason, or for no reason. Upon any such termination, your right to use the Site will immediately cease. You agree that we shall not be liable to you or any third party for any termination of your access to the Site. Upon termination, all provisions of this Agreement that are intended to survive termination, all representations and warranties, all limitations of liability, and all indemnities shall survive such termination.


Colours

Party Ocean strives to display as accurately as possible the colours of the products shown on the Site; however, Party Ocean cannot and does not guarantee that your monitor's display of any color will be accurate.

 

Foil Balloons

Please note that purchasing a 'Foil helium balloon ' will be supplied FLAT.

There will be no helium inside. However if you would like to purchase a foil balloon with helium ,collection is available at our official Shop. Contact us and  We can provide delivery for foil balloons with helium inside but that will be at an extra cost and in order to do so.


Modification

Party Ocean may modify or discontinue any part of the Site; charge, modify, or waive fees required to use the Site; or offer opportunities to some or all Site users. Party Ocean reserves the right to make changes to this Agreement at any time, and such changes will be effective immediately upon being posted to the Site. Your continued use of the Site will indicate your acceptance of the current Agreement.


Contact Us

If you have any concerns about Party Ocean or your use of the Site, please contact us with a detailed description, and we will try to resolve it.
242, Church Lane,
Kingsbury.
London
NW9 8SL
Tel: 020 3210 0005

This site is owned and operated by Party Ocean. located at 242, Church Lane, Kingsbury. NW9 8SL Great Britain.

Effective Date: January 2016